We're here to help, one thing at a time.
Whether it's a devotee receipt that didn't arrive, a POS device that won't pair, or a compliance query — the Nidhi Arpan support team is one form away.
Knowledge Base
Skim step-by-step guides for onboarding, POS pairing, gate scanner setup, and Section 133 (80G) exports before opening a ticket.
Priority Response
Tier-1 subscribers get 4-hour first response. Everyone gets a same-day acknowledgement, 7 days a week.
Human, not scripted
Our support engineers actually use the product — expect answers that solve, not deflect.
Email Support
24 · 7Any question, any hour. Include your organization name for faster context.
Typical reply within 4 hours
Self-Serve Docs
Setup guides, video walkthroughs, and FAQ — most questions are answered in under 60 seconds.
Updated every release
Raise a Support Ticket
Direct line into our internal ops CRM. You'll receive a ticket ID by email.